Contact Us

We’d love to hear from you.

Whether you have a question about a product, need help with an order, or want to know if a toy is right for your child’s age, our team is here to help.

Get in Touch

Customer Support Hours

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (ET). We are closed on Saturdays, Sundays, and federal holidays.

Response Time

We reply to all emails within 24 hours during business days. Messages received on weekends or holidays will be answered on the next business day.

Before You Contact Us

To help us assist you faster, please include:

  • Your order number
  • The email address used for your order
  • A brief description of your question or issue
  • Photos, if you’re reporting a damaged or incorrect item