Quick answers to common questions. Need more help? Email us at contact@littlewonderkid.com
Our Toys
What are the toys made of?
Natural wood, with [child-safe finishes]. Full details are on each product page.
What ages are they for?
Each product page shows a recommended age range. Some toys have small parts and are not for children under 3.
Are they safe?
Safety comes first. [Our toys meet applicable U.S. children’s product safety standards.] Please follow the age guidance and supervise young children during play.
Is assembly required?
Some toys need simple adult assembly. Instructions are included and noted on the product page.
How do I clean them?
Wipe with a slightly damp cloth and dry right away. Do not soak or use a dishwasher.
Ordering and Payment
How can I pay?
Major credit and debit cards, Shop Pay, Apple Pay, and Google Pay, all processed securely by Shopify Payments.
Do you offer installments?
No. Orders are paid in full at checkout.
Are there taxes or hidden fees?
No. The listed price is what you pay for the product. The only extra charge is shipping, shown before you pay.
Can I cancel my order?
Yes, but only within 24 hours of placing your order. Email contact@littlewonderkid.com with your order number as soon as possible. After 24 hours, we cannot cancel or change the order, because it may already be packed for shipping. If you receive the item and are not satisfied, you may request a return under our Return & Refund Policy.
Can I change my shipping address or items after ordering?
Address changes follow the same rule: email us within 24 hours of placing your order, and only if it has not shipped yet. We are unable to change items after an order is placed, so please review your cart carefully before checkout.
Shipping
Where do you ship from, and to?
We ship from Miami, FL to all 50 U.S. states.
How long does delivery take?
Orders ship within 1 to 3 business days. Then Standard takes 5 to 8 business days and Express takes 2 to 3 business days.
Is shipping free?
Standard Shipping is free on orders of $250 or more. Otherwise, shipping fees are shown at checkout.
Why is shipping higher for some toys?
Solid wood toys are heavier, and fees reflect package size and weight.
How do I track my order?
We email you a tracking link once your order ships.
Returns
What is the return policy?
Returns are accepted within 30 days of delivery for unused items in original packaging.
How do I start a return?
Email us with your order number first. Please don’t send items to our warehouse without approval.
What if my item arrives damaged?
Email us within 7 days of delivery with photos. We’ll send a replacement or full refund.
When do I get my refund?
Within 3 to 5 business days after we approve your return, to your original payment method.
Support
How do I contact you?
Email contact@littlewonderkid.com or call (404) 980-6428, Monday to Friday, 9 AM to 5 PM ET. We reply within 24 hours on business days.